- What data we collect
Scapparee may collect and process the following categories of data:
Account data: name, email address, encrypted password, language, and user preferences.
Planning data: destinations, dates, trip duration, budget, trip type, preferences, travel companions, interests, and restrictions specified by the user.
Generated itineraries: routes, recommendations, searches, saved versions, and exported PDFs.
Technical data: IP address, device, browser, identifiers, logs, cookies, and usage data.
Payment data: subscription status, plan, renewals, and transaction references. Full card or payment method details are managed by third-party payment providers.
Communications: messages sent to support, requests, incidents, and communication preferences.
- How we use your data
We use your data to create and manage accounts, generate personalized itineraries using AI, save trips, allow for later viewing, export itineraries as PDFs, apply limits according to your plan, manage payments, improve platform security and performance, respond to support requests, prevent fraud or abuse, comply with legal obligations, and send operational or marketing communications when appropriate.
- Use of AI and technology providers
To generate recommendations, Scapparee may process the information entered by the user using its own or third-party artificial intelligence models.
Users should not enter unnecessary sensitive data, such as medical information, complete financial details, identity documents, data of minors, or other specially protected information, unless it is essential for planning and they consent to its processing.
- External Services
Scapparee may share or consult technical and search information with external providers necessary to provide the service, including AI providers, hosting and infrastructure providers, payment gateways, Google Places or other map and location services, hotel aggregators, flight search engines or providers, analytics tools, and email or support tools.
Scapparee does not sell personal databases to external advertisers.
- Google Places, Maps, and Travel Providers
Some recommendations for establishments, locations, hours, reviews, links, or contact information may come from Google Places or other external providers. The use of such data may be subject to the terms, attributions, and policies of those providers.
- Cookies and Analytics
Scapparee uses technical cookies necessary for login, security, remembering preferences, and managing subscriptions. It may also use analytics, personalization, or marketing cookies when the user consents or when permitted by applicable law.
Users can manage their preferences from the consent panel available on the website.
- Data Retention
We retain data while the account is active or as long as it is necessary to provide the service.
We may also retain certain data for additional periods when necessary to comply with legal obligations, resolve disputes, prevent fraud, maintain accounting records, handle claims, or protect the security of the platform.
When a user requests the deletion of their account, Scapparee will delete or anonymize personal data, except for data that must be retained for legal, contractual, tax, security, or defense purposes.
- User Rights
Depending on the applicable jurisdiction, users may have the right to access their data, correct inaccurate data, request the deletion of their data, object to certain processing activities, restrict processing, request data portability, withdraw consent, opt out of receiving marketing communications, and request information about categories of data shared with third parties.
Requests can be sent to [email address: privacy]. Scapparee may request additional information to verify the identity of the requester.
- Users in California and other U.S. states
Where applicable, users residing in California or other states with specific privacy laws may exercise the rights recognized by those laws, including rights of access, deletion, correction, opt-out of data sale or sharing, and non-discrimination in the exercise of their rights.
Scapparee does not sell personal data in the traditional sense. If, in the future, it uses technologies considered “sharing” or “sale” under certain state laws, it will enable the corresponding opt-out mechanisms.
- Users in the European Economic Area, the United Kingdom, and other territories
Where the GDPR, UK GDPR, or other similar regulations apply, Scapparee will process data on legal bases such as e.g.,